Contact Us & Support

Official customer care, order support, and business disclosures for checkimeis.com.

Email Customer Support

For questions regarding report delivery, order status, or payment receipts:

[email protected]

• Average response: within 12–24 business hours

Operating Legal Entity

Pistachio Tech LLC
Entity ID: 0008124662
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States

Service Availability

Automated IMEI Verification Feeds: 24/7/365

Digital reports and certificates are generated and emailed immediately (typically 5 to 15 seconds after order submission).

Order & Payment Assistance

When contacting support regarding an unfulfilled report or order status, please include:

The 15-digit IMEI or serial number submitted
Your order or payment reference ID (from Stripe or Razorpay)
The email address provided at guest checkout

All purchases on Check IMEIs are one-time charges. There are zero recurring subscription charges. For cancellation and refund guidelines, please see our Refund & Delivery Policy.